Kc77 — Privacy Policy

Kc77 is a trusted online gaming platform serving players in Bangladesh and South Asia. We believe protecting your privacy is a fundamental responsibility. This privacy policy clearly outlines what information kc77 collects, why we collect it, and how it is used and kept secure.

This policy is written in plain, straightforward language so you can easily understand it. If you have any questions, feel free to reach out to our support team.

Kc77 only collects information that is necessary to operate our services properly. We never ask for excessive or unnecessary data.

In addition to the information mentioned above, records of any direct communication with us — such as support chats or emails — may also be retained.

Kc77 uses your information only for specific, defined purposes. We never use your data in ways you would not expect.

• Account management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals accurately.
• Customer Service: To respond to your complaints and inquiries.
• Security: To detect and prevent fraud, hacking, and other irregularities.
• Legal compliance: To meet applicable legal and regulatory requirements.
• Service Improvement: For analytics to improve the platform experience.
• Promotional Communications: To inform you about offers and bonuses, if you have given your consent.

If we use your data for any automated decision-making, you always have the right to request a review of that decision.

Kc77 never sells your personal information. However, data may be shared with third parties in the following limited circumstances:

• Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Technology Partners: Certain technical service providers may have limited access to data for platform operations, but they are bound by strict confidentiality agreements.
• Fraud Prevention: Limited data may be verified against industry-level databases to help prevent online fraud.

Kc77 uses cookies to ensure the website functions properly and to improve your experience. Cookies are small text files stored in your browser.

• Essential cookies: Essential for maintaining your login session and ensuring security. These cannot be disabled.
• Functional cookies: To remember your language preference and layout settings.
• Analytics Cookies: To review platform usage and improve our services. This does not identify you personally.

You can disable non-essential cookies from your browser settings. Please note that some features may become limited as a result.

Kc77 uses industry-standard technology to protect your information. Our security measures include:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Firewall and intrusion detection systems.
• Regular third-party security audits.
• Restricted staff access — only personnel who require it can access sensitive data.
• Regular backups and a disaster recovery plan.

While we are committed to maintaining the highest level of protection, 100% security on the internet cannot be guaranteed. If you suspect a security breach, please notify our support team immediately.

Kc77 does not retain your information longer than necessary. Our general policy is:

• Account information: For the duration the account is active, and up to 5 years after closure (as required by law).
• Financial transaction records: Up to 7 years in accordance with international financial regulations.
• KYC documents: Up to 5 years after account closure.
• Support Chat: Up to 2 years after last contact.
• Technical Logs: Up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

Kc77 believes every user should have full control over their own data. You have the following rights:

To exercise any of these rights, please contact kc77 Support. We typically respond within 30 business days.

Kc77 strictly does not serve anyone under the age of 18. We never knowingly collect information from minors.

If we become aware that any information from a minor has been collected accidentally, we will delete it immediately and close the associated account. If you believe a minor is using our platform, please notify our support team.

Kc77 may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, registered users will be notified by email or platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

We take every privacy concern you have with the utmost seriousness. Our dedicated team is always ready to answer your questions.